Impact of claims on the Insurance Industry – post EndSARS

The EndSARS protests that took place in Nigeria had a significant impact on various sectors of the economy, including the insurance industry. The protests, which called for an end to police brutality and demanded police reforms, resulted in widespread civil unrest, property damage, and loss of assets. As a result, the insurance industry faced numerous claims from affected individuals and businesses. Here, we explore the impact of these claims on the insurance industry post EndSARS:

1. Increased Claims Volume: The protests led to a surge in insurance claims for property damage, vandalism, looting, and business interruption. Insurance companies faced a substantial increase in the number of claims filed, placing a significant strain on their resources and claims processing capabilities.
2. Financial Impact on Insurers: The high volume of claims post EndSARS had a financial impact on insurance companies. They had to allocate substantial funds to settle claims promptly, affecting their profitability and financial stability. Insurers needed to carefully manage their claims reserves to ensure they could meet their obligations to policyholders.
3. Reinsurance Considerations: The magnitude of the claims resulting from the protests may have prompted insurance companies to review their reinsurance arrangements. Reinsurance helps insurers spread the risk by transferring a portion of it to other insurance companies. Insurers may reassess their reinsurance coverage and capacity to manage potential losses arising from large-scale events like the EndSARS protests.
4. Premium Adjustments: The significant claims activity following the protests could lead to adjustments in insurance premiums. Insurers may review their pricing models to account for the increased risks associated with civil unrest and property damage. Policyholders might experience changes in premium rates, especially for property and business insurance.
5. Claims Assessment and Processing Challenges: The large number of claims and the complexity of assessing and processing them may have presented challenges for insurance companies. Ensuring timely and accurate evaluation of claims, verifying policy coverage, and coordinating with adjusters and loss assessors can be demanding during periods of heightened claims activity.
6. Policy Renewals and Coverage Considerations: Following the protests, insurers might have reviewed their underwriting policies and coverage terms for businesses and properties located in areas prone to civil unrest. They may have reassessed risk profiles and revised coverage conditions or premium rates accordingly. Policyholders might have faced changes in their coverage options during the renewal process.
7. Industry Collaboration and Advocacy: The insurance industry, as a whole, may have engaged in collaborative efforts and advocacy to address the challenges arising from the EndSARS claims. Industry associations and stakeholders could have worked together to share information, streamline claims processes, and engage with government authorities to facilitate the settlement of claims and support affected policyholders.

It is important to note that the impact of the EndSARS claims on the insurance industry can vary among different insurers, depending on their exposure to the affected areas and types of coverage provided. Insurers may have responded differently based on their claims management capabilities and financial strength. As the insurance industry continues to assess and manage the aftermath of the protests, it strives to fulfill its role in supporting individuals and businesses in recovering from the losses incurred during this challenging period.