Training Outline

Supervising others is a multifaceted role that requires a combination of skills, knowledge, and qualities. This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager, or a unit coordinator. Dealing with a new supervisor’s many problems isn’t easy, but it doesn’t have to lead to discouragement.

Mastering the ABCs of supervising others is key to becoming an effective leader. By embracing adaptability, building relationships, communicating clearly, prioritizing development, empowering your team, being flexible, and staying goal-oriented, you can unlock the secrets to successful leadership. Invest in enhancing these skills, and you will create a motivated, high-performing team that achieves extraordinary results.

Learning Objectives

• Clarify roles and responsibilities of the new job.
• Adjust to the new role with confidence and assurance you can handle the position.
• Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees.
• Develop a technique for making sure you give employees instructions that are clear and understood.
• Identify some techniques to deal with employee challenges, such as hostility, complaints, and laziness.
• Understand the importance of developing good relationships with employees and peers so you are seen as fair and consistent.