Training Outline

Negotiation is a fundamental skill that plays a vital role in both personal and professional interactions. It is an art that permeates numerous aspects of our lives, from business dealings to interpersonal relationships. The ability to master the art of negotiation is an invaluable skill that can significantly impact one’s success and overall satisfaction.

Whether you are negotiating with clients, colleagues, or business partners, the ability to navigate the negotiation process effectively is key to achieving desired outcomes. If you are working on a project or fulfilling support duties, this two-day workshop will provide you with a basic comfort level to negotiate with both internal and external clients. This interactive workshop includes techniques to promote effective communications and gives you techniques for turning face-to-face confrontation into side-by-side problem-solving.

Discover effective strategies for mastering the art of negotiation and achieving optimal results. Learn techniques to enhance your negotiation skills, build mutually beneficial relationships, and secure favorable outcomes in various professional scenarios.

Learning Objectives

• Understand how often we all negotiate and the benefits of good negotiation skills.
• Recognize the importance of preparing for the negotiation process, regardless of the circumstances.
• Identify the various negotiation styles and their advantages and disadvantages.
• Develop strategies for dealing with tough or unfair tactics.
• Gain skill in developing alternatives and recognizing options.
• Have the opportunity to practice the “how to” of these skills in a supportive environment.